Return and Exchange Policy

Thank you for shopping at butterfliesdreamco.
If you are not completely satisfied with your purchase, we are here to help.

Return and Exchange Policy
You have 24 hours from the time you receive your item to return or exchange it.

To be eligible for a return or exchange, your item must be unused and in the same condition as when you received it. The item must be in its original packaging.

Your item must be accompanied by the receipt or proof of purchase.

Return and Exchange Process
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. After inspection, we will immediately notify you of the status of your return or exchange.

If your return or exchange request is approved, we will proceed with the exchange. You will receive the exchanged item within a certain number of days.

Shipping Costs
You will be responsible for paying the shipping costs for returning or exchanging your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from the refund amount.

Contact Us
If you have any questions about how to return or exchange your item, please feel free to contact us.

退换政策

感谢您在butterfliesdreamco购物
如果您对购买的商品不完全满意，我们将竭诚为您提供帮助。

退换政策
自收到商品之日起，您有24小时的时间可以退换商品。

要符合退换条件，您的商品必须是未使用的，并且与收到时的状态相同。商品必须保持原包装。

您的商品需附带收据或购买凭证。

退换流程
一旦我们收到您的退换商品，我们将进行检查，并通知您我们已收到您的退换商品。检查后，我们会立即通知您退换的处理状态。

如果您的退换请求被批准，我们将为您进行换货。您将在一定天数内收到退换商品。

运费
您将负责支付退换商品的运费。运费不予退款。如果您获得退款，退货运费将从退款金额中扣除。

联系我们
如果您有任何关于如何退换商品的疑问，请随时联系我们。